Frequently Asked Questions


Warranty

How do I get a replacement for a Gilmour product that’s under warranty?

Please use the form on our Warranty page to submit a claim for a replacement product.

Do I have to register my Gilmour product?

While we don’t require product registration, we do recommend that you keep a copy of your receipt for any future warranty claims or product questions.

What is the warranty period on my Gilmour product?

The warranty period varies by product type. Please refer to the original product packaging or the product listing on this website for warranty information.

How do I order replacement parts for my Gilmour product?

Please contact our customer service team regarding replacement parts.

Product Availability

Where can I buy Gilmour products?

Our products are available throughout the U.S. and Canada at the retailers listed here.

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